Forz Mobile App

Forz Mobile App

The Forz mobile app gives technicians iOS and Android access to their jobs in the field, including offline access with auto-sync.

Overview

Office staff work in the Forz web app. Technicians use the Forz Mobile app on the phone they already carry. The app is included with every Forz plan.

Technicians can:

  • Open assigned jobs and job details (customer, site, notes, history)

  • Work without a cell signal; data syncs automatically when the device is back online

  • Capture photos and customer signatures on site

  • Record inspection results (Pass, Fail, or Bypass), with optional photos

  • Clock in and out, with GPS coordinates captured at each clock event

  • Accept or decline asset assignment requests (equipment, tools, or a vehicle) from the office

Before You Begin

Prerequisites:

  1. The technician has a Forz user account.

  2. They can sign in with the same credentials used for Forz.

  3. Location permission is allowed if you use GPS clock-in and GPS tracking. Precise location is only used when GPS tracking is enabled.

Install the App

iOS: download Forz Mobile from the App Store: https://apps.apple.com/us/app/forz-mobile/id6762229029

Android: download Forz Mobile from Google Play: https://play.google.com/store/apps/details?id=com.forz.forzmobile

  1. Install Forz Mobile.

  2. Open the app and sign in with the technician’s Forz account.

  3. Allow notifications if you want alerts for new jobs and schedule changes.

  4. Allow location access if the technician will clock in/out with GPS or use GPS tracking.

Expected result: The technician sees their assigned jobs in the app.

Work Offline

The app keeps working without a signal (basements, mechanical rooms, parking structures). Changes sync automatically when the device reconnects.

Do not force-close the app immediately after reconnecting if a sync is still in progress.

Time Tracking on Mobile

Technicians clock in and out from the app. Each clock event can include GPS coordinates. This is separate from real-time GPS tracking of the whole team on the map.

For the web time-tracking workflow, see the Time Tracking article: https://help.forz.io/en/articles/9368516-time-tracking

Photos, Signatures, and Inspections

On a job in the field, technicians can attach photos, capture a customer signature, and record inspection results as Pass, Fail, or Bypass. Optional photos can be attached to inspection results.

Asset Handoffs

When the office assigns equipment, a tool, or a vehicle, the technician accepts or declines the request in the app. The handoff is recorded in the activity log.

Troubleshooting

  • Technician cannot sign in — Confirm they have an active Forz user account and the correct email. Try resetting the password from the web app.

  • Jobs do not appear — Confirm the technician is assigned to the jobs in the web app. Pull to refresh after a connection returns.

  • Changes made offline are missing — Stay in the app after reconnecting until sync finishes. Confirm the device has network access.

  • GPS clock-in has no location — Allow location permission for Forz Mobile in the phone’s settings.

  • Push notifications not arriving — Enable notifications for Forz Mobile in the phone’s settings.